Shipping policy
Shipping Policy (Platform-Compliant)
Shipping Policy
We are committed to delivering your order accurately and on time.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been processed.
Shipping & Delivery Time
Estimated delivery times vary by destination:
Domestic orders: 7–14 business days
International orders: 10–20 business days
Delivery times are estimates and may be affected by customs clearance, carrier delays, or other external factors beyond our control.
Shipping Costs
Shipping fees are calculated and displayed at checkout before payment is completed.
Tracking Information
Once your order has been shipped, a tracking number will be sent to your email. Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.